Feb 21, 2018 Microsoft Support for Windows 10 How does one get support for Microsoft Windows 10, twice now I call into support I waited approx 3 hours each time and no techincal support ever picked up the phone, is there any way to start a call and they would call me back or email me. The answer desk just transfers to another support area which one person. . Personal support is provided for Windows 7 SP1 to Windows 10, 32-bit or 64-bit OS only; Office 365, Office 2010 or newer. You must agree to the terms at Software Support Service Agreement and have a Microsoft account; telephone or Internet access (fees may apply), and the above Microsoft software and services. Not for commercial use.
Jul 10, 2015 You can chat online or schedule a call. Contact Support app in Windows 10. The simplest way to access the app is to type “Support” into the search box and click on the result. Once the app.
Having trouble with Windows 10 or other Microsoft products? Microsoft can help.
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Updated since the launch of Windows 10, the Microsoft Answer Desk page describes all of the support options available to you as a Microsoft customer. You can chat with someone online, pick up the phone and call or visit your local Microsoft store for help. Some of the support options will cost you money, but some are free, especially those concerning Windows 10.
Microsoft is offering Windows 10 as a free upgrade to Windows 7 and Windows 8.1 users for the first year. To snag the free upgrade, you can reserve your copy through the 'Get Windows 10' icon that appears in the Windows taskbar in the lower right corner, and then wait for it to show up. Alternatively, you can manually upgrade to Windows 10 using Microsoft's free media creation tool.
But what if you're a little skittish about upgrading to Windows 10 on your own? Maybe you're concerned about losing your existing files or settings? Or perhaps you're just worried that something may go wrong. Never fear. Microsoft is here. As part of Microsoft's support options, you can take your PC or tablet into a Windows store, and a store employee will help you upgrade to Windows 10. As the Answer Desk page explains:
Visit a Microsoft store near you for FREE upgrade services. Come into our store with your device and we'll help you get to Windows 10. Our Answer Desk will evaluate your device, make sure you have everything you need for an amazing experience, and take you through all of the new features of Windows 10.
So what other services does Microsoft offer for free? You can chat with someone or call the company's support line. Microsoft can help you with questions concerning accounts and billing, services and apps, and devices such as mobile phones and the Xbox. Just click on the specific category and then a subcategory and you can open up a chat or schedule a call.
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But the company also offers free in-store support. Whether you purchased your computer from Microsoft or another retailer, the Answer Desk folks at your local Microsoft store can assist you for free with the following issues: 1) extended diagnostics on any device; 2) software repair or support; 3) virus and malware removal; 4) PC tune-ups for increased performance; and 5) Recycle for Rewards appraisal, which offers you a Microsoft Store gift card for trading in certain products.
And what if you need more extensive help? That's where you'll have to cough up some money. Certain in-store services as hardware upgrades and data backups will cost you $49 a shot, while recovering deleted files or formatted drives will cost you $149.
Microsoft also offers paid plans that are more comprehensive or allow you to stay at home to get help. A one-hour, one-time support session via chat or phone call will cost you $99. Extended protection and accidental coverage for your laptop along with unlimited software support will cost you $129. And a full year of unlimited personal one-on-one in-store training sessions and software support via online chat, phone or in-store help will cost you $149.
Whether you have questions about Microsoft products, want help with Windows 10 or need more extensive support, you can peruse Microsoft's online Answer Desk page to review all your available options.
We have been covering various features accommodated in Windows 10 to help you understand them better, before getting started because, well begun is half done! One new feature that Microsoft has added in Windows 10, is a safety net for users who fail to find any help they need. Users can now contact Phone or Chat with Microsoft Answer Tech Support Team using Contact Support App in Windows 10, to solve problems regarding Windows, Internet Explorer, Edge, OneDrive, Office, Xbox, Bing, Microsoft Account, etc. You can chat online or schedule a call.
Contact Support app in Windows 10
The simplest way to access the app is to type “Support” into the search box and click on the result. Once the app launches, you can be connected to Microsoft help desk in just a few quick clicks.
First, you’ll have to make sure that you are signed-in using your Microsoft Account.
Once you have ensured this, you will be asked What can we help you with? The options are Accounts & billing and Services and apps. Clicking on these will open up more options.
Select the option in which you need support and click on it. For instance, if you select Services and apps and then Windows, you will see these three options:
- Setting up (Installation, settings and activation)
- Technical support (Errors and other performance problems)
- Protecting my PC (Removing viruses and malware, etc)
Select your option and you will be presented with four contact options – Ask the community, Chat online, Call me or Schedule a call.
Decide how you want to contact Microsoft. You can click on ‘Chat online with a Microsoft Answer Tech’ option to begin the chat or any of the other options. If any additional information is asked for, fill it. Once all is done, you will be able to ask questions related to your query on Windows 10 and expect a quick reply from the tech support team there.
I am sure Windows 10 users will find this app very useful!
There are other easy too to contact Microsoft Support. This post gives details about its Phone Number, Live Chat, Email ID and other Useful Links. This post shows additional options on how to get help in Windows 10.
You can now also give or take Tech Support remotely using Quick Assist in Windows 10.
TIP: Download this tool to quickly find & fix Windows errors automatically
Windows 10 Customer Service Telephone N…
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